Terms and Conditions

The Cala Montjoi Holiday Resort reserves the right to rectify the erroneous rates charged to the client caused by an error in the on-line reservation system. In this case, the Cala Montjoi Holiday Resort will notify the error within a maximum period of 48 hours, offering the client the alternative of making the correct adjustments or canceling the reservation made.

The cardholder acknowledges that he is solely responsible for the transactions carried out with the card.

Likewise, the client accepts the conditions of the internal regulations set out on the main page of www.montjoi.com.

Cancellation policy:
Minimum advance Return
30 days = 95%
29 - 15 days = 50%
14-0 days = 0%

By virtue of the application of the RGPD we inform you that the person responsible for the treatment of the data provided is:

TOURING CLUB EUROVILLAGE SA (A58149154) “Cala Montjoi”

C / Capitán Arenas, 17. Entrance. 2nd

08034 Barcelona

Phone: 932127188

Email: responsable@montjoi.com

On behalf of the company, we treat the information you provide us with in order to provide the requested service, bill for it and comply with the obligations established in article 12.1 of Organic Law 1/1992 of February 21 on Security Protection Citizen. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. You have the right to obtain confirmation as to whether CALA MONTJOI is treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. On our website www.montjoi.com you have at your disposal the complete data protection policy of our company where you are informed, among others, of your rights in this regard and how to exercise them.

Company: TOURING CLUB EUROVILLAGE SA

TAX ADDRESS: APTDO DE CORREOS Nº6 CTRA DE LA ROCA S / N 17480 ROSES, GIRONA, SPAIN

CONTACT: info@montjoi.com // 0034 972 25 62 12

Registry data: Barcelona commercial register, volume 7174, page 70, page 86.898, 1st entry.

CIF: A 58149154

COOKIES POLICY

What are cookies?

Cookies are small data files that are received at the terminal from the Web site visited and are used to record certain interactions of navigation in a Web site to store data that can be updated and retrieved. These files are stored on the user's computer and contains anonymous data that are not harmful to your computer. They are used to remember user preferences, such as the selected language, access data or customization of the page.

Cookies can also be used to record anonymous information about how a visitor uses a site. For example, from which web page you have accessed, or if you have used an advertising banner to arrive.

Why Cala Montjoi use cookies?

We use cookies strictly necessary and essential for you to use our Web site and allow you to move freely, use safe areas, custom options, etc. We also use cookies to collect data relating to the analysis of Web usage. These are used to help improve customer service, measuring the use and performance of the page, to optimize and customize it.

Our sites may also have links to social networks (like Facebook or Twitter). Cala Montjoi not control the cookies used by these external Web. For more information on cookies social networks or other outside websites, please review their own policies cookies.

Types of cookies

• According to the entity that manages:

own cookies

Party cookies are those generated by the page you are visiting.

Third Party Cookies

Third-party cookies are those generated by services or external providers such as Facebook, Twitter, Google, etc.

 

  • According to its purpose:

Technical Cookies

Technical cookies are those essential and strictly necessary for the proper functioning of a Web portal and the use of different options and services offered.
For example, they serve to maintain the session management response time, performance or validation options, use security features, share content with social networks, etc.

Cookies Customization

These cookies allow the user to specify or customize some features of the general settings of the Web page, for example, set the language, locale or browser type.

analytical cookies

Analytical cookies are used by our Web portals, to develop profiles of navigation and to know the preferences of users thereof in order to improve the supply of products and services.
For example, using an analytical cookie geographical areas of interest to a user would be controlled, which is the product of more acceptance, etc.

Advertising / Advertising Cookies

Cookies allow advertising management advertising space based on specific criteria. For example the frequency of access, the edited content, etc.
Cookies allow advertising through advertising management information storing behavior through observing habits, studying the entrances and forming a profile of user preferences, to provide advertising related to the interests of their profile.

  • According to term:

Session Cookies

Session cookies are those that last as long as the user is browsing the website and are deleted at the end.

Persistent Cookies

These cookies are stored in the user terminal, for a longer time, thus facilitating control of the preferences chosen without having to repeat certain parameters each time you visit the Web site.

Identification of cookies of this page

The cookies used on this site can be treated by us and by third parties listed below, who have contracted the provision of services for which the use is required
cookies:

-Analytics
-Youtube
-Facebook
-Twitter

How to disable or delete cookies?

To comply with current legislation, we have to ask permission to manage cookies. If you decide not to authorize the treatment indicating their non-conformity would use only the technical cookies, since they are essential to navigating our website. In this case, there would store any cookies. In the case of keep browsing our website without refuse authorization implies accepting its use.

Note that if you decline or delete cookies from Web browsing Cala Montjoi, we can not keep their preferences, some features of the pages will not function, we can not offer personalized services and every time you go to browse our website we again to ask permission for the use of cookies.

If you decide still, change the settings of your access to the website, you should know that you can delete cookies or prevent this information is recorded on your computer at any time by changing the settings of your browser:

Cookie settings of Internet Explorer
Firefox cookie settings
Google cookie settings Chrome
Safari cookies settings

These browsers are subject to updates or modifications, so we cannot guarantee that they fully conform to the version of your browser. To avoid these mismatches, you can access directly from your browser options that are generally found in the Options menu, in the "Privacy" section. (Please consult your browser's help for more information.)

What does accept cookies?

If you accept our cookies allows us to improve the Web of Cala Montjoi to provide optimal access and give it a more efficient and personalized service.
In addition, you can set your browser to establish that only trusted Web sites or pages you're browsing at this time to manage cookies allowing you to select your preferences.

Providing this policy, Cala Montjoi demonstrates the commitment to the existing legislation on the use of cookies, providing information for you to understand what kind of cookies we use and why we do it. With this, we aim to provide transparency regarding the data processed about navigation made from your computer on our website.

This policy is reviewed periodically to ensure its effectiveness, so it can be modified. We recommend you visit the site regularly, informing you of any updates thereto.

PRIVACY POLICY

Identity: Touring Club Eurovillage SA
Address: C / Capitán Arenas 17 Entr. 2ª, 08034 Barcelona.
Telephone: 932127188
E-Mail: responsable@montjoi.com

TO WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

In Touring Club Eurovillage SA, in Adelante “Cala Montjoi” we treat the information provided by interested persons in order to comply with the established legal obligations and in order to provide these people with newsletters, offers of products and services of interest to them , as well as loyalty programs.

In order to be able to offer you products and services according to your interests and improve your experience in Cala Montjoi, we will elaborate a commercial profile based on the information provided. No automated decisions will be made based on that profile.

 

HOW LONG WILL WE KEEP YOUR DATA?

The data provided will be kept while the contractual or commercial relationship with the user is maintained and in any case, during the period necessary to comply with the legal obligations.

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legal basis for the processing of your personal data is the execution of the contract between the parties, as well as compliance with the established legal obligations.
The prospective offer of products and services is based on the consent requested of the interested party. This consent can be revoked at any time by sending an e-mail to the address responsible@montjoi.com. and will not condition the execution of the contract between the parties.

TO WHOM DESTINATORS WOULD MY DATA BE COMMUNICATED?

The data will not be communicated to third parties, except in relation to the established legal obligations that require it.
However, we will have the collaboration of third party service providers who can access your personal data and who will treat the aforementioned data in our name and on our behalf, as a consequence of your rendering of services.

Specifically, in Cala Montjoi, we will contract the provision of services by third-party providers that carry out their activity, by way of example and not limitation, in the following sectors: legal advice,
homologation of suppliers, multidisciplinary professional services companies, maintenance-related companies, technology service providers, IT service providers, security companies, instant messaging service providers, infrastructure management and maintenance companies and service companies of call center.

WHAT ARE YOUR RIGHTS WHEN YOU MAKE YOUR DATA EASIER?

Any person has the right to obtain confirmation about whether Cala Montjoi is treating personal data that concerns them or not.
- Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer
necessary for the purposes that were collected.
- In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
- In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Cala Montjoi, will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims

- People have the right to request the portability of data if technically, this is possible and, in the event that consent has been granted for a specific purpose, they have the right to withdraw
consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
Requests for the exercise of rights can be sent by email to the address responsible@montjoi.com accompanied by a copy of the valid identification document and contact information.
Interested persons can also make a claim regarding the protection of their data at any time before the competent Control Authority.

HOW WE HAVE OBTAINED YOUR DATA?

The personal data we treat at Cala Montjoi come directly from the interested parties or through collaborating agencies to which they have provided their data in order to manage a reservation at Cala Montjoi
vacations city.

The categories of data that we are dealing with are:

  • Identification data
  • Addresses
  • Economic data

Specially protected data is not processed.